Singaporean Citizen / PR

The Role

Join a dynamic team of brand and sustainability strategists, storytellers, creatives, and client relationship experts committed to helping businesses deliver positive impact. We are on the lookout for an Account Manager, with experience in strategy, communications, visual identity, and experiences.

Responsibilities

• Project Management: Oversee the day-to-day activities of projects, ensuring smooth coordination between account servicing, creative and partners. Guarantee that projects meet client expectations while adhering to timelines, budget constraints, and briefs. Write clear and actionable briefs. Shape strategic and accurate client presentations.
• Team & Development: Provide guidance and support to team members, ensuring high-quality and inspiring projects are delivered on time and within budget.
• Account Growth & Strategy: Implement strategic plans to expand existing accounts, identifying opportunities for upselling and cross-selling services. Drive client satisfaction and retention by understanding client needs, aligning them with our brand consulting and sustainability offerings.
• Client Relationship Management: Build and maintain strong client relationships, acting as the primary point of contact. Provide expert advice and insights to clients, positioning the agency as a trusted partner.
• Quality Assurance: Ensure all deliverables are of the highest quality, reflecting our commitment to excellence in brand building. Provide constructive feedback to the team to continuously improve both traditional and digital outputs.
• Financial Management: Manage project finances, prepare accurate quotations, ensure prompt invoicing.

About You

• Experience: At least 3-5 years of experience in account management within a brand consulting, marketing, or digital communications agency. Experience with financial or sustainability reporting is a plus, along with a strong understanding of digital ecosystems, tools, and metrics.
• Leadership Skills: Proven ability to lead and motivate a team, with a track record of managing and growing client accounts successfully across both traditional and digital domains.
• Digital Expertise: A strong understanding of web development and UX/UI development methodologies for corporate sites is essential.
• Publication Expertise: An understanding of publication production is essential.
• Communication Skills: Excellent verbal and written communication skills in English and Cantonese. Putonghua would be a significant advantage.
• Multitasking: Capable of managing multiple projects simultaneously, maintaining a calm and organised approach under pressure.
• Passion for Branding and Sustainability: A genuine interest in brand building, sustainability, and technology trends, with a focus on how they intersect and create value.

What We Offer

• Some hybrid flexibility to organize where you work. 
• A supportive, coaching culture. You grow, we grow. 
• Like-minded colleagues committed to sustainability and walking the talk. 

Why Join Us

Headquartered in Asia for over 40 years, Sedgwick Richardson (‘SR’) is a brand and sustainability consultancy.  We work with visionary leaders and entrepreneurs across East and Southeast Asia to build brands that create value for business, society, and the environment. We believe the adaptation and regeneration are integral to business resilience, growth, and sustainability.  Brands that are credibly contributing to a better world will prosper.  In uniting with SR, you will be joining a family of brand strategists, sustainability change-makers, storytellers, creatives, and digital architects going place. 

Our Commitment to Diversity, Equity and Inclusion 

At SR, we believe an equitable and inclusive work environment—where everyone feels valued and respected—is the foundation for delivering on our purpose. We seek candidates who fit into our culture and who can expand our horizons, challenge the status quo and innovate to create Shared Value.

To Apply

If this sounds like you, please send us (join@sedgwick-richardson.com) a short email explaining why you’re ready to build belief in the future along with your résumé.